The computer, home cleaning service and pampers etc. given by your organization has made an impact on my mother’s life. Especially the computer and Internet training, the service not only brought her smile back, but she is now communicating via the Internet with her grandchildren who live in another country. Thank you!
                                                                                                            Sincerely,
                                                                                                            Maria Segovia

….I know that over the past year – and perhaps longer – you have spent countless hours preparing for the transition [to digital television]. You have completed the often unheralded work of informing and educating your community about the import of the DTV transition. It is with much gratitude that I write today to thank you for your efforts in seeing that the transition was a success. I know that you have contributed and sacrificed in numerous ways, and I want you to know that your contributions are recognized and much appreciated….                                                                                      Sincerely,                                                                                                                     William T. Lake, Chief, Media Bureau
                                                                                                             National DTV Transition